Notifications | GiftCards.eu

18.04.2024

Changed General terms and Conditions

Dear clients,

Thank you for being part of the GiftCard family.

We would like to inform you about the update in our General terms and Conditions for GiftCard, concerning introduction of additional customer due diligence requirements and alternative out-of-court dispute resolution procedure for foreign customers.

To review the updated General Terms and Conditions, please follow this link.

No actions are required on your side in order the changes to enter into force. For clients having active agreements as of 18.04.2024, the changes will enter into force automatically 2-months after the date of this notification - on the 18th June 2024.

If you do not want to accept these changes, you have the right to terminate the GiftCard Legal Agreement and redeem your card balance by contacting us at support@giftcards.eu .

Kind Regards,
The GiftCard Team

Date Subject
21.11.2023 Changed General terms and Conditions

Dear clients,

Thank you for being part of the GiftCard family.

We would like to inform you about the changes made in our General terms and Conditions and Privacy policy.

To review the updated General Terms and Conditions and Privacy policy, please follow this link.

No actions are required on your side in order the changes to enter into force. For clients having active agreements as of 21.11.2023, the changes will enter into force automatically 2-months after the date of this notification - on the 21st January 2024.

If you do not want to accept these changes, you have the right to terminate the GiftCard Legal Agreement and redeem your card balance by contacting us at support@giftcards.eu .

Kind Regards,
The GiftCard Team

03.07.2023 Changed General terms and Conditions

Dear clients,

Thank you for being part of the GiftCard family.

We would like to inform you about the changes made in our General terms and Conditions.

To review the updated General Terms and Conditions, please follow this link.

No actions are required on your side in order the changes to enter into force. For clients having active agreements as of 03.07.2023, the changes will enter into force automatically 2-months after the date of this notification - on the 3rd September 2023.

If you do not want to accept these changes, you have the right to terminate the GiftCard Legal Agreement and redeem your card balance by contacting us at support@giftcards.eu .

Kind Regards,
The GiftCard Team

10.01.2023 Changed General terms and Conditions

Dear clients,

Thank you for being part of the GiftCard family.

We would like to inform you about the changes made in our General terms and Conditions.

As per the last updates, at front offices of the Issuer or of the Issuer's Representative, the customer must confirm his agreement with GTC by signing a new document - Written confirmation of acceptance.

To review the updated General Terms and Conditions and Tariff, please follow this link.

The changes will enter into effect automatically 2-months after the date of this notification - on the 10th of March 2023. No actions are required on your side.

If you do not want to accept these changes, you have the right to terminate the GiftCard Legal Agreement and redeem your card balance by contacting us at support@giftcards.eu .

 

Kind Regards,
The GiftCard Team

01.10.2022 Changed General Terms and Conditions

Dear clients,

Thank you for being part of the GiftCard family.

We would like to inform you about the changes made in our General terms and Conditions and Tariff.

As per the last updates, the period for delivery of virtual GiftCards to the end-recipients cannot be extended with additional three months. We have introduced additional condition for definition of the period, after the expiry of which your virtual GiftCard will be charged with the Service Fee in accordance with the Tariff.

To review the updated General Terms and Conditions and Tariff, please follow this link.

The changes will enter into effect automatically 2-months after the date of this notification - on the 1st of December 2022. No actions are required on your side.

If you do not want to accept these changes, you have the right to terminate the GiftCard Legal Agreement and redeem your card balance by contacting us at support@giftcards.eu .

 

Kind Regards,
The GiftCard Team

04.01.2022 Changed General Terms and Conditions

Dear clients,

Thank you for being part of the GiftCard family.

We would like to inform you that we have made updates in the GiftCard General Terms and Conditions and its Tariff.

The use of your GiftCard will be for a maximum duration of 2 years in which time you will be able to spend your money. After this period expires your GiftCard Service will be terminated.

We also introduce new manner of calculating the Service fee after the first year of using GiftCard Service.

To learn more and to review the updated General Terms and Conditions and Tariff follow this link.

The changes will enter into effect automatically 2-months after the date of this notification - on the 4th of March 2022. No actions are required on your side.

If you do not want to accept these changes, you have the right to terminate the GiftCard Legal Agreement and redeem your card balance by contacting us at support@giftcards.eu .

 

Kind Regards,
The GiftCard Team

15.11.2020 Changed General Terms and Conditions

Dear client,

We have introduced changes in the General Terms & Conditions. The new General Terms & Conditions will be in force from 15-01-2021. Please check the amended version of Please check the amended version of GiftCard the General Terms & Conditions on the website for the Service.

Yours sincerely,
GiftCard Team

01.06.2020 Changed General Terms and Conditions

Dear clients,

We have introduced changes in the General Terms & Conditions connected with our new service – 3ds. The new General Terms & Conditions will be in force from 01-08-2020.

What is 3D Secure?

This service, also known as Visa Secure and MasterCard SecureCode, is an international payment authentication standard for internet purchases only that further reduces the possibility of unauthorized payments. It’s available only on websites supporting 3D Secure.

How does it work?

When paying through a 3D Secure enabled website, and before the transaction is finalized, from now on you will be redirected to a Mastercard SecureCode or Visa Secure page. You will then be prompted to confirm the payment by entering a one-time passcode sent to your mobile phone via SMS*.

Your GiftCard online cards’ payments** will be automatically entitled to 3D Secure check on 1st of August 2020.

Please check the amended version of GiftCard the General Terms & Conditions on the website for the Service.

Yours sincerely,
GiftCard Team

26.12.2019 Changed General Terms and Conditions

Dear client,

We have introduced changes in the General Terms & Conditions. The new General Terms & Conditions will be in force from 24-10-2018. Please check the amended version of GiftCard the General Terms & Conditions on the website for the Service.

Yours sincerely,
GiftCard Team

24.08.2018 Changed General Terms and Conditions

Dear client,

We have introduced changes in the General Terms & Conditions. The new General Terms & Conditions will be in force from 26-02-2020. Please check the amended version of GiftCard the General Terms & Conditions on the website for the Service..

Yours sincerely,
GiftCard Team

16.05.2018 Changed Privacy Policy

Dear GiftCard client,

We’ve updated our Privacy Policy in compliance with Regulation 2016/679 (GDPR). Our mission is to provide you with high-quality financial services, to do so we treat your personal data as our most valuable asset.

iCard is processing your data based on legal agreement and in accordance with AML/FT legislation.
We’ve took organizational and technical measures to protect your data. Also in placed internal policies and procedures to ensure the data protection in our daily business activities.

The data is stored based on our high level internal security measures. You can refer to part 5 of the policy for additional information.

You have the right to access your information and to demand correction if needed.

We will give access to your personal information only to those employees who need it in order to provide you the service you need.

We may disclose your personal information only in limited amount of cases explicitly listed in the Privacy Policy , as well as to the third parties and their sub-contractors, listed in the List of Third Parties with whom personal information may be shared.

Everything else concerning your data privacy rights is included in our updated Privacy Policy.

Please spare a moment of your time and get familiar with the document.

Respectfully,
GiftCard Team
iCard

15.02.2018 TLS 1.0 and 1.1 Support to Be Discontinued

Dear client,

Please be kindly informed that after 15/03/2018 our systems will stop supporting TLS 1.0 and 1.1 *.

No action is necessary on your part at this time if you don't use out-of-date or unsupported browser.

 

Please upgrade your browser if you have any problems with payment.

List of supported browsers and versions.

GiftCard Team

* Transport Layer Security (TLS) is a protocol that ensures privacy between communicating applications and their users on the internet. When a server and client communicate, TLS ensures that no third party may eavesdrop or tamper with any message. TLS is the successor to the Secure Sockets Layer (SSL).

30.08.2017 Updated contact information

Dear client,

We have updated our contact information to reflect our recent name change from Intercard Finance AD to iCARD AD.

Best Regards,
GiftCard Team

24.06.2017 Changed General Terms and Conditions

Dear client,

We have introduced changes in the General Terms & Conditions. The new General Terms & Conditions will be in force from 24-08-2017. Please check the amended version of GiftCard the General Terms & Conditions on the website for the Service.

Yours sincerely,
GiftCard Team

01.10.2016 Changed General Terms and Conditions

Dear client,

We have introduced changes in the General Terms & Conditions. The new General Terms & Conditions will be in force from 01-12-2016. Please check the amended version of GiftCard the General Terms & Conditions on the website for the Service.

Yours sincerely,
GiftCard Team

06.02.2015 Changed General Terms and Conditions

Dear client,

We have introduced changes in the General Terms & Conditions. The new General Terms & Conditions will be in force from 06-04-2015. Please check the amended version of GiftCard the General Terms & Conditions on the website for the Service.

Yours sincerely,
GiftCard Team

15.07.2014 Changed General Terms and Conditions

Dear client,

We have introduced changes in the General Terms & Conditions. The new General Terms & Conditions will be in force from 15-09-2014. Please check the amended version of GiftCard the General Terms & Conditions on the website for the Service.

Yours sincerely,
GiftCard Team